Shell Pakistan Jobs Customer Ops Specialist - Pakistan Point


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December 29, 2020

Shell Pakistan Jobs Customer Ops Specialist


Shell Pakistan Jobs Customer Ops Specialist:

Organization: Shell Pakistan
Position: Customer Ops Specialist
Employment Type: Full time
Experience level: Experienced Professionals
Work Location: Karachi

The Role:

B2B/B2C Commercial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally.


  • Perform tasks according to instructions that provide some space for own interpretation. Solutions for deviations are taught.
  • Share information and answers standard questions and some complex questions; generally explain rules and procedures
  • Identify shortcomings in current processes, systems and procedures within assigned unit.
  • Activities are carried out within a standardized and routine context.

This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors.

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